Frequently Asked Questions
Everything you need to know about shopping with Lisa Says Gah.
When will my order ship?
Most orders are processed within 2-4 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide! International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
How do I know which size to choose?
Each product page includes a specific size guide and fit notes. Since we curate various independent designers, sizing may vary between brands. If you are between sizes, we generally recommend sizing up.
Are your products sustainably made?
We prioritize working with designers who use ethical production practices and sustainable materials. You can find specific information regarding a brand's manufacturing process on the individual product pages.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we are unable to guarantee changes or cancellations once an order is confirmed. Please contact our support team immediately if you notice an error.